Industry > Communication

ReliSource helps to align your communication business with information technology. We can help you to redefine your business process and design new technologies for next generation services. Our services include network platform implementation and maintenance, 24×7 network operation center management for VPN/VoIP along with your other telecommunication and network needs

Helping Communication Industry :

Analysis for short and long term measurable Success
Immediate help in the area of IT
Long term in the overall Business Process

Helping in the IT sector:

Network Application/Firmware Development
Network Management System, Element Management System
Network Simulation, Element/Device Simulation
Web Brower, Web Server, ISAPI development
TCP/IP based applications, Architecting & implementation of Ethernet based Solutions
Directory Service, LDAP applications
IP Routing - OSPF, IS-IS BGP4, Multi-protocol BGP, IP Multicast and Signaling protocol stacks like IGMPv2, MPLS, BGP4, OSPF
AAL5 (SER) Based, MPLS Architecture and Protocols
RTOS Applications, Device Drivers
Traffic Engineering, Classification, Policing, Shaping
Management interface development, System Diagnostics, Performance monitoring
VOIP Setup/Development
SIP, H.323, MGCP, IAX based
T1, E1, PRI/BRI Signaling, CEPT-E1, TDM (FXO/FXS), SS7, ATM based
VOIP application/firmware development
Gateway, GetKeeper, VOIP Router
SoftPhone, Enterprise Soft Switch, IP-PBX
GSM/CDMA to IP bridging
Call Center
Conferencing Unit, Auto answering
Calling Card System, VOIP Billing (Radius, Customized XML based)
Testing ( QoS testing, Call analyzer, Load testing )
Network Security
Firewall firmware development
Security Event Management (SEM)
Intrusion detection system, Network Activity Detection
Testing
Test Automation, Test frameworks
System Test Planning
Release Testing
Regression Testing
Network Setup
Ethernet based
Wireless

Results from IT Sector:

Reduced Development Cost & Time
Reduced Time to Market
Fast, efficient and timely results
Greater quality and accuracy
Better Customer Service with Faster Policy Issued

Extended IT Sector Help:

Application design and development
Application maintenance and support
Business Application Development/Maintenance
Order Management
Billing & Mediation
Service Provisioning
CRM
Accounting
Inventory Management
e-Business
Enterprise Performance Reporting
Decision support mechanism
Performance accountability at all levels
Trend forecasting

Results from Extended IT Sector:

Quicker reaction to market trends
Derive better insights from operations, thereby enabling an enterprise-wide culture of information based decision-making
Ensure better action on insights that are generated by utilizing feedback
Controlled costs, reduced premiums, raised service quality

Helping in Business Process:

Business Process Re-engineering
Quality Assurance
Feasibility study
Financial Reporting
Call Center
Help Desk Support
Imaging & Data Digitization

Results from BPO

Reduced customer support/marketing costs
Greater coverage and number of interactions with customers
Cost structure becomes variable
Benefit of outsourcer's standardized processes and advanced technology
Increases management's valuable time and thus an improvement in productivity
Helps companies focus on their core capabilities & businesses
Get organized globally along business lines